Category: Insurance

Innovation ensures outcomes are delivered We get the right people to do the right things at the right time Innovation is a […]

Challenges: The one thing you would change? People People People Almost all responses led back to people issues; this was even technically […]

Challenges: What is the single biggest issue? Let people say what they want, and they will … In this question respondents were […]

Challenges: What are the biggest issues in delivering the project? Insurers need to work on people and attitude The diagram below illustrates […]

Ambition: Is the scale of insurer’s solution ambitious? Scale of solution defines the TOM and the plan The best solution for any […]

Planning: Are the implementation plans clear and realistic? A plan is the script, without it no-one knows what to do or when […]

Target Operating Model: Have the projects got TOMs? The TOM is the basis for any planned change in a business A vision, […]

Leadership: Are Functions represented on project senior leadership teams? Leadership teams need to include those who will manage the change and those […]

Leadership: Leadership team experienced in major projects? Insurers need experts in managing change, as well as subject matter experts The data demonstrates […]