Privacy Policy & Cookies

Let's Privacy ​
Privacy Policy

This privacy policy sets out how Innovation uses and protects any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Any personally identifiable information we ask you to provide when using this website will only be used in accordance with this privacy statement.

Our policies (internal and external) comply with the following legislative frameworks:

  1. GDPR (EU & UK legislation)
  2. PDPA (Singapore legislation)
  3. PDPO (Hong Kong legislation)
What information do we collect about you?

We collect the following information about you when you complete the contact form on our website:

  • Name
  • Email address
  • Telephone number

This website also collects usage information via Cookies. Please see below further information regarding Cookies.

How will we use the information about you?

We collect information about you to understand your needs, provide you with a better service and, if you agree, to contact you about other news, products and services we think may be of interest to you.

We may use your information collected from the website to personalise your repeat visits to our website in future.

We will never pass your personal information to any third party, other than as set out in this Privacy Policy, but reserve the right to access and disclose personal information to comply with applicable laws and lawful government requests; requests by the police investigating suspected illegal activities; to enforce our website terms and conditions; and to operate our systems properly, administer the website, or to protect ourselves or other website users.


We would like to send you information about products and services which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click the ‘unsubscribe’ on any recent emails from us.


We are committed to ensuring that your information is secure. When you input any personal information into the website, we will use appropriate physical, electronic and managerial security measures to try to prevent that personal information from being accessed by unauthorised persons, and to ensure that you may input personal information safely. Unfortunately, the transmission of information via the internet is not completely secure.

Although we will do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website; any transmission is at your own risk.


No, not that kind of cookie. Cookies are small files of letters and numbers used on websites to ultimately help improve your overall experience. The next few sections contain information on what cookies are; why we use them; the specific cookies we use and how to control them.

What are cookies?

Cookies are created when you visit a site that uses cookies. Cookies are small files of letters and numbers. These files are either stored in the memory of your device (computer, phone tablet etc) or are placed on the hard drive of your device.

Why do we use cookies?

We use cookies to distinguish you from other users of our site to provide increased functionality to help us provide you with a better user experience and work towards to improving our website for others.

We don’t use any of our cookies to collect personal information about you, only anonymous information and we don’t use cookies to target you with online advertising.

What cookies do we use?

Cookies within our site are related to Google Analytics, a very popular tool used to analyse sites usage and traffic, it helps us refine the site and tailor the site’s content.

Here are all the cookies used by this site:


This cookie is used to establish and continue a user session within this site. When you view a page on this site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time you visit a different page on this site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as your activity continues within 30-minute intervals. This cookie expires when you pause on a page on this site for longer than 30 minutes.


This cookie is typically written to the browser upon your first visit to this site. If the cookie has been deleted by the browser operator, and the browser subsequently visits this site, a new cookie is written with a different unique ID. This cookie is used to determine unique visitors and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.


This cookie stores the type of referral used to reach this site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within this site. The cookie is updated with each page view to this site.

You can switch off these cookies across all sites (not just ours) by downloading and installing the Google Analytics Opt-out Browser Add-on:

How to control cookies

You can use your web browser (e.g. Internet Explorer, Google Chrome, Safari etc) to allow, switch off or delete cookies on this and other sites. Each web browser is different so check the ‘Help’ function of your particular browser to determine how to update your cookie settings. If you are having difficulty updating your cookie settings, we recommend the site: It contains a step by step guide explaining how to update your cookies settings on most web browsers. Please note that, in a few cases, switching off or deleting cookies may reduce the functionality of or prevent access to certain sites (including this site).


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.

We use cookies for the following:

To deliver specific functionality to the user allowing the website to work properly

To gather anonymous data on user behaviour on the website so that we can better understand user journeys and improve the website as a consequence.

For further information visit or

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Find out more about how we use cookies on our Cookie Policy page.

Links to other websites

Our website may contain links to other websites of interest. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy policy applicable to the website in question.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated in April 2023.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at Innovation, 1612 Hong Kong Plaza, 188 Connaught Road West, Hong Kong.

We want to make sure that your personal information is accurate and up to date. If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible, at the above address. We will promptly correct or remove any such information.


Questions, comments and requests regarding this privacy and cookie policy and how we use your personal data are welcomed and should be addressed to  or 1612 Hong Kong Plaza, 188 Connaught Road West, Hong Kong.